Terms and Conditions 2015-06-15T15:52:38+00:00

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

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Privacy Policy

At Jescar, we take your privacy very seriously. Our policy is simple: when you place an order with us, we will not share or sell any of your information with any other company for the purposes of marketing or advertising.

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Shipping & Delivery

Please read the following information on shipping before placing your order:

Jescar offers a wide range of shipping options for your convenience.

We do our best to keep shipping costs as low as possible.  Please understand that due to the size of coiled wire, shipping costs may be higher than other items of the same weight.

If you have any special shipping requests, please contact us via phone or email before placing your order.

Please note that Jescar does offer a Flat Rate Shipping option for fret wire 25 piece sets only. This option allows you to ship up to ten (10) fret sets at a flat rate. If any items other than fret wire 25 piece sets are ordered with flat rate shipping, or if your order exceeds ten sets and you choose the flat rate option, your order will be cancelled. Flat Rate does not include tracking or insurance. As such, we are not responsible for an item getting lost or not making it to its destination. Choose this option with this in mind.

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International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. JESCAR ENTERPRISES, Inc. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Please note that Jescar does not set the international shipping costs. Those costs are set by the USPS or FedEx and we cannot change them. Jescar tries to offer many options to help keep the cost of shipping to a minimum, but because of the size of our product we cannot always guarantee a very low price to ship to certain countries.

Please note that Jescar does offer a Flat Rate Shipping option for fret wire 25 piece sets only. This option allows you to ship up to ten (10) fret sets at a flat rate. If any items other than fret wire 25 piece sets are ordered with flat rate shipping, or if your order exceeds ten sets and you choose the flat rate option, your order will be cancelled. Flat Rate does not include tracking or insurance. As such, we are not responsible for an item getting lost or not making it to its destination. Choose this option with this in mind.

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Return Policy

• Please examine your order immediately upon receipt.
• If you have an issue with your order, please contact us within 15 days of receiving the order.
• Returned items must be in resellable condition to qualify for a refund. Determination of condition is at the discretion of Jescar.
• We do not charge a restocking fee when you return items.
• Your refund will be for the cost of the items. We cannot refund shipping costs.
• We will pay the cost for shipping a return if the problem is a result of our error (incorrect or defective items)

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Miscellaneous

The Terms and Conditions constitute the entire agreement between you and JESCAR ENTERPRISES, Inc. with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and JESCAR ENTERPRISES, Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by JESCAR ENTERPRISES, Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect. These terms and conditions are subject to change without notice.

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